Customer Staffing and Training Solutions

The Customer Experience® 


  Your Experts in Customer Service and Process Improvement                                      Training and Staffing Solutions

Your #1 
Customer Service 
& Process Improvement 

Welcome Small Business and Medical Office Teams!

300 Mt Lebanon Blvd -
 Suite 210
Pittsburgh, PA  15234

1 (412) 345-1163

Fax 1 (888) 411-2235
Individual Training - $55 1 hr
  • Customer Service Skill Set Assessment
  • Customer Service Attunement
  • Basic Business Etiquette
  • Conflict Resolutions - Diffusing  
  • Identifying Key Value to the Business
  • Certificate of Completion

Business Training - Hourly, 1/2 Day, Day, and Weekly Rates 
  • Current Practice Assessment
  • Opportunities and Recommendations
  • Training Courses
  • Documentation
  • Templates

Staffing Solutions 
  • Prices vary based on expertise


  • Capitalize on Customer Service that Increases Sales and Profits, while Promoting a High Performance Culture.
  • Create Internal Processes with Clear Vision, Strategies, Goals and Objectives.

The Customer Experience®
A Division of DMC Supply Chain Consulting Inc.

Denise M Corcoran - President

Certified International Project Manager®
Master Project Manager®
Certified Business Constulant

Coming together is a beginning. Keeping together is progress. Working together is success.
-Henry Ford

Don't tell people how to do things. Tell them what to do and let them surprise you with their results.

-George S. Patton

Be the change you're trying to create.

-Mahatma Ghandi

One learns people through the heart, not the eyes or the intellect.

-Mark Twain

Always be a first-rate version of yourself.
-Audrey Hepburn

Only a life lived in the service to others is worth living.

-Albert Einstein

Do what you do so well that they will want to see it again and bring their friends.

-Walt Disney

If you want to lift yourself up, lift up someone else.

-Booker T. Washington